Archive for September, 2008

Charles Dickens, A Prophet?

Monday, September 29th, 2008

Is Dickens about to rival Nostradamus? 

Not likely.

Charlotte and I came back from vacation just in time to hear of yet another bailout.  Neither of us reads a newspaper or listens to the news while on vacation.  Quirky? Maybe, but vacation is a lot more fun that way.

Upon hearing the news, the Charles Dickens quote “It was the best of times, it was the worst of times…” came to mind.  The second thought was – how prophetic!  Was Dickens a prophet?  Not really; he’s simply a student of human nature.

We always live in the best of times and the worst of times.  Life is beset with both great joy and great challenge.  This time is no different.  Yet, one thing remains the same – the indomitable human spirit. 

It’s counter-intuitive, but during these trying times we’ll find people:

  • helping one another weather the challenges they face
  • returning to values overlooked because we’ve been moving too fast
  • enjoying simpler pleasures of days past
  • dealing with today’s economic challenges as we have in the past – effectively

Yes, we’re going to experience some pain with these economic challenges.  We’re also going to discover ways to deal with them that will allow us to recover more quickly than the press might lead us to believe.  It’s our nature to thrive in the face of adversity. 

As we look ahead, let’s look with the eyes of belief – belief that we will not only survive, we will thrive.  We will thrive because we possess the will, knowledge, intelligence and creativity to overcome any challenge life presents.  We will thrive, because we have an indomitable human spirit.

If there are topics you’d like me to address, send me an email at dale@furtwengler.com.

The Intelligent Consumer

Monday, September 15th, 2008

Will today’s challenges make us better consumers?

Or simply different consumers?

With all the price pressures we are experiencing, the inevitable question is “Will we become more intelligent consumers?” 

Of course, this presumes that we were not making good buying decisions before.  Is that the case?  You decide.  During periods when we were enjoying our highest income levels, we viewed time as our most valuable asset.  When the things we bought broke, we disposed of them.  It wasn’t worth our time to fix them.  Similarly, we didn’t “waste” our time carpooling, we were already losing huge chunks of time to the commute.  We chose suburbia, in lieu of city dwelling.

With the outsourcing of work, both nationally and internationally, many of us (including the best educated among us) have experienced a diminution in income levels.  The result is that we’re taking a harder look at how we spend money.  Does this make us more intelligent consumers?  Not really.  It’s simply a reflection of changing conditions.

Our failure as consumers comes from our inability to recognize and adapt to trends before they become crises.  It’s easy to point to Washington – to our elected officials, the lobbyists, the big money contributors – and say it’s their fault that we’re in this mess.  The reality is that they are merely reflecting our wishes.  If you are looking for evidence that proves my point, we need simply look at Hillary Clinton’s and John McCain’s earlier willingness to temporarily lower gas taxes for the summer travel months.  

I’m not willing to let politicians skate on their contribution to the problems we face.  They should have the personal strength to tell us that we’re misinformed when we ask for things that aren’t in our best interests.  Having said that I am not willing to lay these problems solely at their feet.  We, as consumers, need to put more pressure on our elected officials to make wise choices, even though it may cost us more in the short run. 

My Dad was an automotive mechanic.  He impressed upon me that maintenance is always less expensive than repair.  If we had pressured our elected officials to be more aggressive in establishing fuel efficiency standards, in setting and enforcing lower speed limits, in using fuel taxes to increase the price of gasoline for the express purpose of making alternative sources more attractive, we wouldn’t be experiencing gasoline prices as high as they are today.  Our roads wouldn’t be in such a constant state of disrepair.  We wouldn’t be suffering the commute times we do today.

We can see similar results from the subprime mortgage fiasco.  The American dream of owning our own homes prompted our elected officials to embark upon a program designed to make homeownership more affordable.  The Fed jumped on board with some of the lowest interest rates in 40 years.  The result has been devastating for millions of us. 

Health care is another arena in which our poor consumerism has resulted in many people not being able to afford health insurance.  I know that I contributed to this problem, more so in the past than I do today.  When my wife and I had healthcare coverage through her employer, we never questioned the tests the doctor suggested.  When she left that employment and we replaced that coverage with our own, we suddenly began to question the doctor.  The first time I explained to the doctor that I had a high deductible and would be paying for these tests myself, he eliminated half the tests without batting an eye.  I could have helped keep healthcare costs lower by being a more intelligent consumer earlier.

It’s counter-intuitive, but it’s our short-term view that makes us poor consumers.  If we want to become more intelligent consumers we need to take a longer-term view of how are our actions today contributing to the potential for higher prices in the future. 

We need to act on that view by putting pressure on our elected officials to make better decisions.  Our lack of activism contributes to our lack of intelligent choices. We live in the one country in the world that is established to allow its people to control their own destinies, yet we do nothing with this power.  Let’s become more intelligent consumers, let’s pay attention the long-term trends and put pressure on our elected officials to act wisely on those trends.

If there are topics you’d like me to address, send me an email at dale@furtwengler.com.

Give Me Experience or Give Me???

Monday, September 8th, 2008

No one denies that experience is valuable…

…but what role does it play in future success?

At the risk of being labeled a political pundit (this is the third blog in a row based on the current presidential election), I’m struck by the enormity of the debate over who has relevant experience.

Personally, I think experience is overrated.  Certainly it has value, but experience doesn’t necessarily prepare us to deal with the future.  I could bore you with countless tales of experiences I’ve had in which I learned valuable lessons only to repeat the same mistake. 

There is no pride in that admission, simply recognition of the fact that I’m human and, as is the fate of all human beings, I occasionally need to learn a lesson more than once for it to stick. 

If not experience, what then should we be looking for in our presidential and vice-presidential candidates?  The ability to think! 

It never ceases to amaze me how some people can be successful in any arena in which they choose to operate.  General Electric is a fine example of what I mean.  To rise to the top echelons in General Electric, leaders must demonstrate the ability to be successful – to continuously improve results – in diverse businesses, in varying market conditions with very different technologies at work.

GE’s leaders succeed because they’ve trained their minds to see similarities in diverse situations, not because they’ve had “relevant” experience.  Indeed, people who have spent the majority of their careers in one field, often lack the ability to see anything but normal industry practices, while those who move beyond their specialty are able to craft new and exciting approaches to whatever challenges they face.

How does all of this relate to you?  Whether you’re choosing a person to lead this great country or filling a position in your organization, look first to the person’s demonstrated ability think, then at their experience.  You’ll make better choices.

It’s counter-intuitive, but critical thinking will trump experience every time.

If you’re getting tired of political commentary and would like me to address a different topic, send me an email at dale@furtwengler.com.

Democrats and the Law of Attraction

Tuesday, September 2nd, 2008

Was the law of attraction at work at the Democratic convention?

If so, how did it manifest itself?

Christy Beckmann, founder of The Reputation Builder, asks “How do Hillary Clinton’s and Barack Obama’s actions personify the law of attraction?”

Rarely am I at a loss for words, but I must confess that this question has given me pause.  As you’ll see from the length of this response the words came roaring back.  :)

 

This insightful question has challenged me to go deeper into the law of attraction than I’ve ever gone.  Hopefully, Christy, what I’ve discovered will answer your question.

The law of attraction basically says that we attract what we think about.  That’s the 30,000 foot view.  In reality, it’s more complicated than that.  We not only have to be able to focus our thoughts on our goal, we must believe with every fiber of our being that it will happen and we have to take action that moves us in the direction of that goal. 

At least that’s what I thought until Christy’s question.  Since then I’ve come to realize that there is another critical element – motivation.  The motivation must be balanced; it must blend the desire of the individual with the welfare of the masses. 

When motives are purely self-serving the individual rarely enjoys success.  The reason is simple.  We are not inclined to help those who don’t care about us.  How does this relate to Senators Clinton and Obama and the Democratic convention?

I have no doubt that both senators have the welfare of the United States at heart.  The question then becomes “Why was Senator Obama able to attract what he needed to win the nomination when Senator Clinton was not?” 

Before I answer that question I’d like to remind you that Step 3 in 7 Steps to Becoming INVALUABLE is to learn to suspend judgment.  With that in mind, I will not judge the motivations of either Hillary Clinton or Barack Obama.  I will not judge because I cannot know with certainty what their motives are.  Yet, like you, I have to make a choice and, yes, I realize that the Republicans offer a choice as well so we’ll add John McCain to the discussion knowing that he too cares about the welfare of the United States.

Our choices will be formed by the impressions we have of the candidates’ motivations.  In my opinion, and it is only an opinion, that the reason that Senator Obama won the nomination over Senator Clinton is that the balance between his personal goal and the welfare of the masses was tilted in favor of the masses to a greater degree than was demonstrated by Senator Clinton.

I believe that Senator Obama confirmed that perception when he said “…this election has never been about me; it’s about you.”  I believe that’s the sense that the majority of voters in the primaries and caucuses felt and that’s the reason why he won the nomination.

What’s John McCain’s “karma” in light of the law of attraction?  I get the sense that Senator McCain is struggling.  I can’t put my finger on the source of the struggle; it’s something that he alone will know when he sees it. 

The reason that I say that he’s struggling is that he seems to be spending a great deal of time reacting to Senator Obama’s actions rather than moving forward with his vision of the future.  If he were to voice his vision of the future as forcefully as Senator Obama, to provide us with enough detail to be able to see that vision ourselves, John McCain would demonstrate more clearly just how much he cares about us as United States citizens.

We gain a sense that others care about us when they take the time to educate us.  They realize that we may not always agree with them, but they respect our intelligence enough to educate us to their perspective.  This is what Barack Obama has done so effectively.  This is what John McCain needs to do if he hopes to attract the votes he needs to win the election in November.

It’s counter-intuitive, but the law of attraction works best when we strike a balance, possibly with a slight tilt to the masses, between our goals and the welfare of those we serve.  Christy, hopefully, you’ll found an answer in this lengthy response.  Thank you for the insightful question.

If there are topics you’d like addressed, do as Christy did; send me an email at dale@furtwengler.com.