The Invaluable Leader by Dale Furtwengler
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Books Title

7 Steps to Becoming INVALUABLE CD

The Uniqueness Myth

Making the Exceptional Normal

Living Your Dreams

Recruiting Lessons From Billy Beane
Sunday, September 16, 2007

Five rules for shopping for talent

How the Oakland A's win so many games on a shoe-string budget

Billy Beane, the general manager of the Oakland A's, offers these tips when shopping for talent (excerpted from Michael Lewis' book, Moneyball):
  1. No matter how successful you are, change is always good

  2. The day you say you have to do something, you're in trouble

  3. Know exactly what every player is worth to you; you can put a dollar figure on it

  4. Know exactly who you want and go after him

  5. Every deal you do will be publicly scutinized by subjective opinion
While most of us won't endure public scutiny (Step 5), the performance of our team is monitored and it does reflect upon us as managers.

We don't necessarily have an individual in mind when we go shopping (Step 4) as a baseball manager does; although we should have a clear picture of the skills, temperament and results-orientation our player should possess.

It's easier for us to see ourselves in the first three tips. Let's examine each of them:

Step 1 - change is always good. The natural tendency, when things are going well, is to leave them alone. This leads to complacency, a quick decline in performance and loss of competitive advantage. Keep looking for talent that will increase your competitive advantage.

Step 2 - feeling that you have to do something is problematic. When you feel trapped into making a hiring decision that doesn't feel right, you're about to make a bad decision. Step back, re-evaluate your needs and the options available to you. You may be able to restructure jobs or job responsibilities in ways to accommodate the talent that's available.

Step 3 - know exactly what the player is worth to you. All too often a job description enumerates the duties and responsibilities of the job along with a traditional pay scale for that type of job. A more effective way is to determine what results you want from a person in that role and what those results will add to the bottom line. This enables you to evaluate both your investment and the return you expect on that investment. As Billy says "you can put a dollar figure on it."

Billy Beane's tips - change is always good, don't feel locked into a decision, know what the talent's worth - are counter-intuitive. That's why they've helped him create one of the winningest records in baseball on one of the lowest budgets.

I'm always looking for new ideas to share with our readers. If you've something that intrigues you, please pass it along. My email address is dale@furtwengler.com.

Trust and Fear
Monday, September 10, 2007

Are they two sides of the same coin?

If so, how do we use them to advantage?

I recently attended a webinar sponsored by the International Association of Business Communicators (www.iabc.com) and presented by Mr. James Lukaszewski, The Lukaszewski Group (www.e911.com). In this webinar, Mr. Lukaszewski offered these insightful definitions:

  • trust is the absence of fear
  • fear is the absence of trust
Intuitively this makes sense, especially in light of webinar topic, Overcoming Opposition. I can't help but wonder whether trust among parties is a reflection of trust in ourselves. When we experience fear, have we lost trust in ourselves, in our ability to find a solution and weather the storm? Is that lack of trust reflected to those around us in unintended ways? Is our fear a contagious disease that causes others to doubt themselves and us? If so, how can we possibly expect to succeed?

It's counter-intuitive, but a lack of trust in others is often a reflection of the fact that we've lost trust in ourselves. When you experience fear ask yourself "What is it that I doubt about my own abilities? Is there justification for that doubt?" If not, move forward.

If doubt exists, use your network to identify resources who can help bridge the gap between the skills you possess and the skills you need.

I'm always looking for ways to provide new insights for you. If there are topics you'd like me to address, please email them to me at dale@furtwengler.com.

If you'd like to experience more of the wisdom of Jim Lukaszewski, watch for his newest book, Why Should the Boss Listen to You? The Seven Disciplines of the Trusted Strategic Advisor, from Jossey-Bass. It will be available for pre-order in mid-September 2007 on www.josseybass.com or www.Amazon.com. Look for it in bookstores in January 2008. The book describes a powerful approach to getting into the inner circle, with insight, skill, and savvy, having more influence and effectiveness. Join Jim Lukaszewski's Amazon.com author profile blog: http://www.amazon.com/gp/blog/A29RLH6O3U1SMH/105-0257168-2725252.

Gaining Recognition
Tuesday, September 04, 2007

Do you want to get credit for what you do?

Then don't pursue it.

Colin Powell, in his autobiography, says "It's amazing what you can accomplish when you don't care who gets the credit." Here's a man who didn't strive for recognition, yet is considered one the ten most trustworthy people in the world.

Contrast that experience with Carly Fiorina, the former CEO of Hewlett-Packard. Ms. Fiorina placed herself at the center of most of HP's advertising during her brief tenure. Her termination cast a deep shadow on a very promising career.

Why does a person who doesn't care about recognition become renowned? Why does someone who seeks recognition achieve notoriety? The answer lies in understanding that none of us accomplishes anything on our own. Without the help and support of others we'd fail miserably.

People like Colin Powell realize this. They also realize that they're more likely to gain that support when they recognize the contributions others make to a successful outcome. Conversely, people who are only concerned that they are being recognized and fail to recognize others' contributions, have a difficult time gaining support for their efforts.

It's counter-intuitive; if you want to be recognized for the results you produce, acknowledge those who helped you produce them.

I hope that all of you had a wonderful and safe holiday weekend. Please share your examples of how counter-intuitve thinking has improved your results by emailing them to me at
dale@furtwengler.com.

Dale Furtwengler

About Dale

Dale Furtwengler is an internationally acclaimed author whose work is recommended by:

University of Glasgow
University of New South Wales
Australian Institute of Management


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